Privacy Policy

Last updated: August 31, 2026

EZHONG Heavy Machinery · ezhongmachine.com

1. Data Controller

This Privacy Policy explains how EZHONG Heavy Machinery ("EZHONG", "we", "us", "our") collects, uses, and protects personal data when you visit ezhongmachine.com or contact us about our heavy plate forming machinery (plate rolling machines, plate leveling machines, hydraulic presses, boilers, and related equipment).

Registered office: NO.1, Sihai Avenue, Ezhou City, Hubei Province, China
Manufacturing base: Digital FTY, Yucheng Development Zone, Dezhou, Shandong Province, China
Email: [email protected] · Phone: +86 13929593079

2. Scope

ezhongmachine.com is a business-to-business (B2B) website. We do not sell to consumers online, do not process online payments, and do not require account registration. This policy covers the website and personal data submitted through our Request-for-Quotation (RFQ) forms, email, and trade-show interactions.

3. Information We Collect

  • Inquiry data: name, company name, country, business email, phone number, and the project details you provide via RFQ forms or email.
  • Technical data: IP address, browser type, device, referring pages, and usage analytics (pages visited, time on site) collected via cookies and similar technologies.
  • Communication data: the content of emails, quotations, and meetings.

We do not intentionally collect special-category (sensitive) personal data. Please do not send national ID numbers, financial account details, or health information through RFQ forms.

4. How We Use Your Information

  • Respond to RFQs and prepare quotations;
  • Provide technical consultation and after-sales service;
  • Fulfill contracts and pre-contractual measures;
  • Improve our website and products;
  • Comply with legal, tax, and export-control obligations;
  • Send occasional product/company updates only where you have opted in.

5. Legal Bases (EEA & UK)

Where the GDPR applies, we rely on: (a) performance of a contract / pre-contractual steps (Art. 6(1)(b)); (b) legitimate interests in marketing and improving our services (Art. 6(1)(f)); and (c) consent for non-essential cookies and newsletters (Art. 6(1)(a)).

6. California Residents (CCPA/CPRA)

We do not sell personal information. California residents may request to know, delete, or correct their personal information by contacting [email protected]. We will not discriminate against you for exercising these rights.

7. Sharing & Disclosure

We share data only with: group companies; vetted freight forwarders, inspectors, and sub-suppliers necessary to quote or deliver; and IT/email processors under contract. We disclose data when required by law, export control, or to protect our rights. We do not sell your data.

8. International Data Transfers

Our systems are based in China. If you are in the EEA, UK, or elsewhere, your data may be transferred to and processed in China. We use contractual safeguards consistent with applicable law for such transfers.

9. Data Retention

Inquiry and quotation data: up to 5 years from last contact, or longer if a contract results. Technical/analytics data: up to 26 months. We delete data when no longer needed.

10. Your Rights

Subject to local law, you may access, correct, delete, restrict, or port your data, and object to processing. EEA/UK users may also lodge a complaint with their supervisory authority. To exercise your rights, email [email protected].

11. Security

We use reasonable technical and organizational measures (access controls, encryption in transit, restricted access) to protect your data. No method of transmission or storage is 100% secure.

12. Children

ezhongmachine.com is not directed to anyone under 16. We do not knowingly collect their personal data.

13. Changes

We may update this policy; the "Last updated" date reflects changes. Material changes will be posted on this page.

14. Contact

Questions about this policy: [email protected] or +86 13929593079.

This policy is provided for general information and does not constitute legal advice. Have it reviewed by qualified counsel for your jurisdiction.

15. Automated Decision-Making & Profiling

We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. RFQ review, quotation, and contract decisions are made by our personnel. Analytics cookies are used only for aggregated statistics.

16. Data Retention Schedule

We keep personal data only as long as necessary for the purposes above:

Data categoryRetention period
RFQ & inquiry dataUp to 5 years from last contact, or the contract term + 5 years if an order results
Quotations & commercial correspondenceUp to 5 years
Contract & shipping records10 years (tax / export-control requirement)
Website analytics (cookies)Up to 26 months
Newsletter consent & dataUntil withdrawal + 30 days

17. Third-Party Service Providers

We may engage the following categories of processors, under written agreements that require them to protect your data:

  • Email & IT hosting providers (servers in China);
  • Web analytics providers (e.g., Google Analytics, US);
  • Freight forwarders, customs brokers, and inspection companies needed to quote or deliver;
  • Payment / banking institutions for contract settlements.

Each acts only on our instructions and may process data outside your country of residence.

18. Do Not Track

Some browsers send a "Do Not Track" (DNT) signal. There is no universal standard, so we do not automatically alter processing when we receive a DNT signal. You can control cookies through our banner and your browser settings at any time.

19. EU / UK Representative

EZHONG is established in China and has not appointed a separate EU / UK representative under Art. 27 GDPR. EEA / UK residents may exercise their rights directly by contacting us at [email protected].

20. How to Exercise Your Rights

To access, correct, delete, or port your data, or to object to or restrict processing:

  • Email [email protected] with your request and the data subject's name / company;
  • We may ask for proof of identity to protect your account;
  • We respond within 30 days (extendable by 60 days for complex requests, with notice);
  • If unsatisfied, EEA / UK users may complain to their local supervisory authority.